Reviews & Frequently Asked Questions

How can I write a product review?

Go to the product page of the item.

Select “Add a review.”

Choose the number of stars, add your title and review text, then submit your review.

You can leave a review without creating an account. However, having an account makes it easier to view and manage your previous reviews.

Where can I leave a general review?

Would you like to share your experience with our webshop (ordering process, service, delivery)? You can leave a review on:

• Google

• Facebook

Your feedback helps us improve and helps other customers make informed decisions.

Frequently Asked Questions About Reviews

Can I edit or remove my review?

Reviews cannot be edited or removed directly by customers. If you would like to change or remove your review, please contact our customer service team, and we will assist you.

What are the guidelines for reviews?

Reviews should be:

• respectful

• relevant

• based on your own experience

Medical claims or offensive language are not allowed.

How long does it take before my review becomes visible?

All reviews are manually checked before being published. In most cases, your review will appear on the website within 24 hours.

Can I post a negative review?

Yes, of course. Both positive and negative feedback help us improve and help other customers make informed choices.

Are reviews paid or rewarded?

No. All reviews on our website are written by real customers and are not paid or rewarded in any way.

Authenticity of reviews

We take reviews seriously and check whether they comply with our guidelines. This helps ensure that only honest and genuine customer experiences are published.

 

Sections: Customer Service, My Account