I receive an error while placing my order. What should I do?

We are sorry that you are experiencing problems placing your order. In many cases it is something small and can be solved quickly. Please try the following:

Refresh the page

Press the F5 key to refresh the page.
If this does not help, try a hard refresh by pressing CTRL + F5.

Check the payment

Did an error occur during checkout?
Log in to My Account and try to complete the payment again there.

Contact us

Is the problem still occurring or are you still unable to place your order?
Please feel free to contact us. We will be happy to assist you.